Each member of our workforce comes to RGA with unique skills and abilities. We want to draw out those talents and build a workplace where all employees know they are highly valued, treated with respect and compassion, and empowered to contribute directly to RGA’s purpose of making financial protection accessible to all.
Our people and our culture are at the core of what makes RGA a trusted partner for our clients. We are committed to building and supporting our global workforce with industry-leading recruitment strategies, competitive rewards offerings, comprehensive employee resources, and innovative opportunities to advance their careers. Our goal is to attract the best and brightest talent, fuel and support their development, and inspire exceptional performance. Above all, we want every employee to feel a sense of belonging and purpose at RGA.
Attract: Globalizing and enhancing talent acquisition
In 2023, RGA established a Talent Acquisition Center of Excellence designed to provide best-in-class recruiting experiences to all global stakeholders while attracting the highest-quality talent at all levels, from executives and highly sought-after technical experts to interns and entry-level positions.
Our efforts have enabled RGA to improve recruiting metrics and build capabilities and skills for the future, which is essential to meeting the ever-changing talent demands we face as a leading global life and health reinsurer.
Our global HR team uses data, metrics, and intentionality to create talent acquisition and development strategies that help us discover, develop, and retain talented professionals. We are passionate about HR because we believe a positive employee experience will strengthen RGA’s ability to deliver value for our clients and partners around the world.
Develop: Prioritizing the development and growth of our talent
In 2023, RGA introduced our new global values and competencies to fulfill our enterprise strategy, support employee development and performance, and ensure our continued growth and success. While our core values of trustworthiness, innovation, inclusivity, and accountability did not change, we refreshed our focus on two key elements to elevate performance and achieve our enterprise goals: people development and inspirational leadership.
RGA recently launched a new performance management approach that introduces a simpler, more meaningful process – one that prioritizes the development and growth of our employees and strengthens the connection among development, performance, and rewards. Further, this new approach enables alignment of performance goals and individual development plans with RGA’s enterprise strategy while creating opportunities for continuous coaching and feedback.
Our strong, sustained employee engagement scores reflect RGA’s legacy as a global employer of choice. But we never stop striving to improve the employee experience. Guided by RGA’s culture of transparency, inclusion, integrity, and innovation, we will continue to hold ourselves accountable to our values and respond to the needs of our employees.
Retain: Inspiring a higher level of performance
At RGA, we recognize our people are our single greatest asset, which is why we invest in our employees. A key element of our retention strategy is ensuring our talent is rewarded for their contribution, impact, and performance. RGA’s rewards offerings ensure we are positioned to retain the best and brightest talent across the globe while enabling execution of our enterprise strategy. We offer comprehensive benefit programs for our global workforce focused on the wellbeing of our employees and their families. We are confident these investments in our employees directly benefit our clients and partners, and ultimately drive our success as an organization.
This success is reflected in RGA’s latest bi-annual engagement survey. Our 2023 employee engagement scores outperformed industry benchmarks for the finance industry and for the top 25% of high-performing companies, regardless of industry. Overall RGA employee engagement was 86% in 2023, nearly 10 percentage points higher than average for global companies and financial companies, with 91% employee participation.
