Data is key to RGA’s growth, and our effectiveness in applying it is critical to ensuring that our core business processes – from underwriting through claims – continue to set the industry standard. We work relentlessly to stay on the cutting-edge of data optimization and technology while maintaining an uncompromising commitment to privacy and security.
In 2025, RGA continued to advance its technology capabilities with a clear focus on security, innovation, and business impact – strengthening the reliability, scalability, and cost‑effectiveness of core operations.
RGA’s technology teams strengthened the company’s overall cyber posture through targeted investments, proactive threat management, and enhanced monitoring and response capabilities, protecting high‑volume data‑processing activities and reducing operational risk across workflows. In 2025, key projects focused on applying generative AI to automate actuarial data analysis, developing an AI-driven treaty search tool, and analyzing European mortality trends to reduce insurance pricing gaps.
RGA also made significant progress in data and AI, ensuring innovation moved at the pace of the business while maintaining strong governance and keeping human expertise and oversight at the center of all processes. For example, RGA’s technology teams established a strategy and delivered supporting technical capabilities, enabling AI-driven process modernization. These capabilities empower the RGA business to leverage new technology innovations, respond faster to changes in market conditions, and reduce operational costs.
Across underwriting, administration, and operations, technology played a critical role in delivering smarter, faster solutions for clients. RGA solidified its place in the industry as a preferred partner for insurers seeking to put AI into practice. RGA’s AI‑enabled underwriting and risk‑scoring tools, automated contract lifecycle management, and agile delivery models helped teams move from planning to production in weeks rather than months.
These advances – combined with disciplined cost management, a global delivery model, and more efficient data platforms – enabled RGA to innovate with purpose, improve operational efficiency, and create lasting value in 2025.