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Delivering Value Beyond Reinsurance

RGA’s relationship-focused, goal-oriented approach enables deep strategic understanding of clients’ needs and creates new opportunities to grow their businesses, delivering value beyond reinsurance protection.

RGA understands that strong partnerships fuel long-term success, both for RGA and for our clients. Such partnerships begin with trust – trust that we will do everything we can to not only meet our clients’ expectations, but to exceed them. RGA’s relationship-focused, goal-oriented approach enables deep strategic understanding of clients’ needs and creates new opportunities to grow their businesses, delivering value beyond reinsurance protection.

In 2021, RGA Canada’s commitment to value-driven partnerships was exemplified by our group team’s successful collaboration with a major insurer. The client was looking to optimize its long-term disability portfolio and sought expert consultation as well as reinsurance support. We seized the opportunity, applied the deep expertise of a multidisciplinary RGA team, and developed a comprehensive, full-service solution.

Building upon a framework of services requested by the client, our teams took the project several steps further, offering a range of possibilities for adding, reprioritizing, and modifying services – from underwriting guidance to claims management – and building a roadmap for execution. After having demonstrated our strong capabilities in other lines of business, the client was eager to work with RGA Canada and reinsure its group business for the first time ever. Once again, we delivered on our promise and were awarded the client’s reinsurance business.

RGA experts worked alongside client teams, providing fresh perspectives to complement the client’s deep knowledge of their own business. Multi-level communications and cross-functional collaboration enabled tailored solutions, such as a joint underwriting and pricing report with numerous recommendations that was key to the project’s success. In the end, the project roadmap proved accurate, with all major milestones achieved on schedule.

As RGA Canada celebrates 30 years in business in 2022, we remain committed to bringing added value to our partners, which has fueled our success from the very beginning.